Axiomatic theory of economics

Sample

Lawrence L. Martin, Peter M. Kettner

Government and nongovernment human service providers are under increasing pressure to demonstrate that their programs work. As stakeholders demand accountability, providers are turning to performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs examines the reasons why performance measurement is rapidly becoming an essential component of human service management today. The authors explain in detail how to measure and assess programs with special emphasis on the various types of outcome measures, including numeric accounts, standardized measures, level of functioning scales, and client satisfaction. As a special feature, the authors include a detailed case study with exercises to illustrate the book's concepts. . Offering guidance on how to assess client outcomes, this comprehensive volume will be ideal for social work researchers and administrators.

Sample

Darlene Russ-Eft, Hallie Preskill

"Citing dozens of successful evaluation programs from the private and public sectors, the authors outline a step-by-step approach to designing, building, and conducting evaluations that will reveal strengths and weaknesses within the organization and pinpoint opportunities for learning and improvement. Evaluation in Organizations will become a resource for human resource and training professionals; market researchers; finance, operations, and planning managers; educators and students of organizational and human resource development; and anyone responsible for measuring, monitoring, and enhancing organizational performance."--BOOK JACKET.

Sample

Steven C. Wheelwright, Spyros Makridakis

Discussion on the nature of forecasting problems, the types of techniques developed for forecasting, and the criterial that can be used in matching specific techniques with specific problem situations.

Sample

Raymond M. Lee

"In this book you will discover how data can be 'found' in the world, captured from different forms of observation and retrieved from data banks of various kinds. There is a particular focus on use of the Internet, which promises to be a major source of unobtrusive data. You will learn how to generate unobtrusive measures, and also look at some of the wider ethical issues raised by the use of unobtrusive data."--Jacket.