Cognitive therapy

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Bob E. Hayes

This second edition provides detailed information about how to construct, evaluate, and use questionnaires. New to this edition is a chapter on sampling methods, which includes different methods of sampling as well as how to determine an appropriate sample size for reliable results. The author has updated the chapter on reliability and validity to provide more information about other forms of reliability. He also includes a chapter devoted to presenting examples on real customer satisfaction measures and how they can be used. These additions help make this new edition a valuable resource for anyone involved with measuring customer satisfaction. Other topics covered are guidelines for developing questionnaires, the concept of quality, methods to increase response rates, sampling error, and two methods of determining important service or product characteristics as perceived by the customer.

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Gary T. Henry

How can applied researchers present and analyze their research data more effectively? By applying the techniques described in this volume, social scientists will be able to make the most efficient use of their data as well as making it more accessible.

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Clive Roy Taylor, Richard J. Cote

Presents the elements of immunohistochemistry in the context of the "total test". It deals logically with issues of test selection, reagent selection and quantification, protocols and methods, controls, results, interpretation, in situ hybridization, reporting, and significance. In each chapter, readers will find infectious diseases and prognostic markers and a molecular morphology perspective, focusing on DNA, RNA, and protein. Integrates infectious diseases and prognostic markers into each chapter, offering complete diagnostic coverage of any given organ system.

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Akpofure E. Taigbenu

"The Green element method (GEM) is a novel approach of implementing in an element-by-element fashion the singular boundary integral theory, thereby enhancing the capabilities of the theory in terms of ease in solving nonlinear problems, adapting to heterogeneous problems, and achieving spareness in the global coefficient matrix."--BOOK JACKET. "The main objectives of this text are to serve as an instructional material to senior undergraduate and first year graduate students undertaking a course in computational methods and their applications to engineering problems, and as a resource material for research scientists, applied mathematicians, numerical analysts, and engineers who may wish to take these ideas to new frontiers and applications."--BOOK JACKET.