by A. Gary Shilling (1999)
Were you to have followed Shilling's advice in the early 1980s, you would have been a full participant in the 15-year bull market in both bonds and stocks that ensued...his analysis, as usual, deserves careful consideration. -Bruce J. McCowan, Former Chairman, McCowan Associates, Inc.In the early 1980s, Shilling was one of the first to raise the possibility of disinflation...At the time, he was considered extreme, but that's just what happened. Now he's considered extreme once again. We'll see... -Terry Savage, Personal Finance Columnist, CHICAGO SUN-TIMES.Were you to have followed Shilling's advice in the early 1980s, you would have been a full participant in the 15-year bull market in both bonds and stocks that ensued...his analysis, as usual, deserves careful consideration.
Andrew Leckey
With its hip style and cutting-edge techniques, The Morningstar Company has positioned itself as the nation's leading authority on fund performance, and this book, aimed at the dynamic Baby Boomer and Generation X crowds that made Motley Fool's Guide to Investing a major success, reveals its secrets for the very first time to show how anyone can win the mutual fund game. National targeted ads/media.
Julie Degalan, Stephen Lambert
Great Jobs for History Majors helps students explore career options within their field of study. Every aspect of the job-search process is covered, including assessing talents and skills, exploring options, making a smooth transition from college to career, conducting an effective job search, and landing the job. The book is filled with a variety of career choices.
Wong Kwok-Chu
"This is a first book on an elusive subject that many scholars had thought almost impossible to do: an analytical business history of the Chinese in a Southeast Asian country. It critically examines the key elements of the entrepreneurial roles of the Philippine Chinese in the local economy during 1898-1941, and analyzes their business achievements and limitations at both the community and individual levels."--BOOK JACKET.
Frank Cooper
Positive Service Gets Positive Results— Every Time!Customer loyalty is becoming harder to establish and just as difficult to maintain. This is truer than ever in today's hyperdigital world, where a single customer venting his or her dissatisfaction on a blog or social network can amass an army of anti-you activists—and send your business spiraling.The Customer Signs Your Paycheck reveals the secret to ensuring customer contentment during every interaction. Inside, Frank Cooper examines the elements at the heart of quality customer service, which begin with selfawareness and confidence. You'll learn: The 10 commandments for customer relations Eight habits to help you get ahead The easiest way to handle customer complaints A simple method for remembering namesYou'll immediately take note of dramatic changes in the way you deal with difficult personalities, customer complaints, and other challenges that come with the territory.Why drive customers to the competition? It really is easy to provide superb service, even when dealing with today's highly empowered and demanding customer.