by Daniel Shapiro (2016)
""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"--
Leslie A. Baxter, Barbara M. Montgomery
Drawing upon the dialogism of social theorist Mikhail Bakhtin, the authors re-conceive the core ideas of interpersonal communication - relationship development; closeness; certainty; openness; communication competence; and the boundaries between self, relationship, and society.
Denise Robertson
'Remember the Moment' poses some challenging questions, and doesn't shrink from uncompromising answers, as it tackles the problem of what we owe others, born and unborn, living and dead, in our own pursuit of happiness. An author familiar to many for her 'agony aunt' role on ITV's This Morning brings us a compelling new novel. At 32, Emma Gaunt is in control of her life. She has wealth, independence and a married lover. Then 2 unlikely events overturn Emma's well-ordered world. 'Denise Robertson writes perceptively about the age-old dilemma of falling in love with the wrong man.
David H. Lewis and G. Riley Mills
"Tap into the powerful techniques of professional actors and great communicators The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting. By activating "objective" and "intention"--the main tools of actors (and great communicators)--business people can give their messages meaning and relevance, so the recipients walk away knowing why the message is important and what is in it for them. Empowers business professionals with performance-based delivery techniques--from storytelling to vocal dynamics--essential to becoming a great communicator Written for anyone wishing to engage listeners, establish instant credibility, influence key decision makers, and create a positive lasting impression Based on the Pinnacle Method, one of the most popular and groundbreaking communication skills training methods The Pin Drop Principle is an accessible resource for anyone who routinely needs to present ideas to large or small groups, convey feedback effectively, conduct difficult conversations, and persuade others"--
Tara Fields, PhD, LMFT
"Licensed marriage and family therapist Dr. Tara Fields has spent more than twenty-eight years working with couples, and she has discovered that there are five common conflict loops that couples fall into--and three steps to getting past having the same fights over and over again and onward to building a relationship where each partner feels heard, understood, respected, and loved...Change comes with awareness. When you're present in the moment, conflict with your partner can become an opportunity to work through unresolved issues and to learn more about each other; it can even become a way to grow closer."--Page 4 of cover.