by Chris Voss (2016)
A former international FBI hostage negotiator reveals the counter-intuitive communication skills—tactical empathy, calibrated questions, and mirroring—that gain the psychological edge in any high-stakes conversation.
Robert E. Alberti, Michael L. Emmons
"All new material on social intelligence, personal boundaries, brain research, handling criticism, assertiveness in email and social networks, expressing anger, overcoming social anxiety, being persistent, what to do when assertiveness doesn't work."--Cover.
Paul D. Tieger, Barbara Barron-Tieger
A guide to determining a person's personality type that discusses how to identify key personality characteristics by studying a person's appearance, vocabulary, body language, occupation, education, and interests.
Germano Facetti and Alan Fletcher
"Approach to the complex interaction between the outward identity of the most familiar objects of our environment and some of their underlying symbolic associations. Advertisements, body prints, clothings and cosmetics, food, games, money, marks and signs are not necessarily what they seem ... a remarkable variety of categories--or 'identity kits'--over 280 provocative illustrations expose the ambiguous nature of identity, jog the preconceptions of the mind and eye and hint at the layers of meaning that lie hidden in the visual flotsam of our everyday lives"--Dustjacket.
John Powell
John Powell applies his valuable insights into self-awareness and interpersonal communication to help us develop self-esteem and improve our relationships with others. We all fear rejection. We are afraid that people will not like us if they know what we are really like, so we often assume poses to avoid being honest with them and with ourselves. Powell identifies five levels of communication and suggests that the kinds of information we disclose determine the level of depth of our relationships. Who are you? Are you the “Know-it-all”? Are you a “body beautiful”? Are you “the clown,” “the competitor,” the cynic,” or one of the many other characters people portray to protect themselves? Only when we face our fears openly and honestly can we learn to like ourselves and trust that others will accept us as we really are.