Persuade

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Robert B. Cialdini

Influence, the classic book on persuasion, explains the psychology of why people say "yes"—and how to apply these understandings. Dr. Robert Cialdini is the seminal expert in the rapidly expanding field of influence and persuasion. His thirty-five years of rigorous, evidence-based research along with a three-year program of study on what moves people to change behavior has resulted in this highly acclaimed book. You'll learn the six universal principles, how to use them to become a skilled persuader—and how to defend yourself against them. Perfect for people in all walks of life, the principles of Influence will move you toward profound personal change and act as a driving force for your success. Some images that appeared in the print edition of this book are unavailable in the electronic edition due to rights reasons.

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David H. Lewis and G. Riley Mills

"Tap into the powerful techniques of professional actors and great communicators The Pin Drop Principle is a step-by-step master class for anyone wishing to become a more confident and credible communicator. Lewis and Mills believe all business professionals ought to deliver their message in such an engaging way that one could literally hear a pin drop when they speak. The secret to doing so comes from an unusual world: professional acting. By activating "objective" and "intention"--the main tools of actors (and great communicators)--business people can give their messages meaning and relevance, so the recipients walk away knowing why the message is important and what is in it for them. Empowers business professionals with performance-based delivery techniques--from storytelling to vocal dynamics--essential to becoming a great communicator Written for anyone wishing to engage listeners, establish instant credibility, influence key decision makers, and create a positive lasting impression Based on the Pinnacle Method, one of the most popular and groundbreaking communication skills training methods The Pin Drop Principle is an accessible resource for anyone who routinely needs to present ideas to large or small groups, convey feedback effectively, conduct difficult conversations, and persuade others"--

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Margaret Thaler Singer with Janja Lalich

Margaret Thaler Singer calls on her nearly fifty years of expertise to write the definitive book on cults. Anyone--no matter what age or income level--could be susceptible to the covert and seductive nature of a cult. People are especially vulnerable to these masterful manipulators during periods of traumatic life changes: a college student away from home for the first time, a grief-stricken widow in need of understanding and support, or a businessperson transferred by his or her employer to a new and unfamiliar community. Written with author and former cult member Janja Lalich, Singer's first book is a shocking exposé that reveals what cults are and how they work. Cults in Our Midst offers vital information on how to help people escape cult entrapments and recover from the experience.

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Douglas Rushkoff

Rushkoff warns that the promise of the Net as an open-ended civic forum is fading, as relentless corporate marketers peddle their wares and capitalize on shortened attention spans. He identifies subtle forms of coercion used by advertisers, public relations experts, politicians, religious leaders and customer service reps, among others, and provides examples of how the ordinary person is often unsuspectingly manipulated, whether in the shopping mall, at a sports event or in a Muzak-drenched store or office. This analysis is particularly strong when deconstructing the "postmodern" techniques of persuasion that advertisers use to reach increasingly cynical target audiences, including commercials that self-consciously mock the marketing process. Rushkoff also argues that mass spectacles (e.g., rock festivals, Louis Farrakhan's Million Man March, Promise Keepers rallies) foster "tribal loyalty" but are often contrived, commercial or downright destructive. He devotes a chapter to pyramid schemes used by cults, infomercials, Internet con artists and get-rich-quick marketers. His freewheeling survey underscores the social cost of these coercive strategies, which, he says, tend to make us see one another as marks.