Cover of Branding governance
Read Time: ~4.6 hr

Branding governance

by Nicholas Ind and Rune Bjerke (2007)

About this book

Branding Governance challenges traditional thinking on brands. Bestselling author Nicholas Ind and cross-cultural communications expert Rune Bjerke expose the flaws in a marketing-led approach to brand-building, and offer in its place a highly-participative, organization-wide process that delivers fulfillment to employees and value to customers. Drawing on a wide range of sources, they show that the key to a participatory approach is that customers and other external audiences must join managers and employees as active participants in defining and developing the brand. This requires the relationship between organization and customer to be one of trust, respect and authenticity.

Setting / LocationGlobal
Story EraModern Era
Protagonist / CoreBranding governance Lead Character

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Branding governance by Nicholas Ind and Rune Bjerke | Literally Just Books