Design for six sigma for green belts and champions

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Craig Gygi, Neil DeCarlo, Bruce Williams

The world's largest and most profitable companies -- including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola -- have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about. With this book, Six Sigma is revealed to everyone. You might be in a company that's already implemented Six Sigma, or your organization may be considering it. You may be a student who wants to learn how it works, or you might be a seasoned business professional who needs to get up to speed. In any case, Six Sigma For Dummies is the most straightforward, non-intimidating guide on the market. This simple, friendly book makes Six Sigma make sense. With a compelling foreword by Dr. Stephen R. Covey, the internationally recognized leadership authority and bestselling author of The Seven Habits of Highly Effective People and The 8th Habit, and an afterword by Roxanne O'Brasky, President of the International Society of Six Sigma, Six Sigma For Dummies is the most complete and objective book in the market today. Unlike most other works that are either graduate-level statistics treatises or thinly-veiled autobiographical success stories, Six Sigma For Dummies teaches the reader all the foundation principles, methods, and tools of this magnificent problem-solving system. Intended to help readers understand Six Sigma and how they can use it to improve their performance, this no-nonsense guide explains: What Six Sigma is all about and how it works The benefits of Six Sigma in organizations and businesses The powerful "DMAIC" problem-solving roadmap Yellow, Green and Black -- how the Six Sigma "belt" system works How to select and utilize the right tools and technologies Speaking the language of Six Sigma Knowing the roles and responsibilities Mastering the statistics skills and analytical methods Six Sigma For Dummies will become everyone's No. 1 resource for discovering and mastering the world's most famous and powerful improvement tool. Stephen Covey is spot-on when he says, "Six Sigma For Dummies is a book to be read by everyone".

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J.M. Juran

"Building on the experiences of scores of companies and hundreds of managers, J. M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy--service, manufacturing, and support--he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality." "Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics." "The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations."--BOOK JACKET.

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Kai Mertins, Roland Jochem

"Quality-Oriented Design of Business Processes introduces a modeling method, "Integrated Enterprise Modeling" (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes. The purpose of the book is to improve the quality of product and organizational performance through optimizing complex business processes and organizational design."--BOOK JACKET. "A computer aided tool kit, called MOOGO (included on a CD-ROM), is provided with the book. This software tool kit enables an organization to involve all appropriate personnel for purposes of modeling and optimizing business processes."--Jacket.

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Shonan F.R. Noronha

Ideal for college-bound students or anyone thinking about making a career change, this series offers information needed to explore and choose a profession and then narrow it down to a job that suits them. Each book details the responsibilities, education and training required, and employment outlooks for dozens of satisfying careers in the field.