Employment law

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Robin Graham-Brown, Tony Burns

Lecture Notes 11th Edition. Praise for the previous edition: "A very well written introductory dermatology text with excellent clinical photographs and diagrams. We would highly recommend this for those wishing to grasp the basic concepts in dermatology" British Journal of Dermatology. The Lecture Notes series provide concise, yet thorough, introductions to core areas of the undergraduate curriculum, covering both the basic science and the clinical approaches that all medical students and junior doctors need to know. For more information on all titles in the Lecture Notes series, please visit www.lecturenoteseries.com. Dermatology Lecture Notes presents an accessible overview of skin structure and function, along with the practical aspects of disease management. Now in its 11th edition, it has been thoroughly updated to focus on recent advances in the knowledge of skin diseases and their treatment. It combines readability with high-quality illustrations, and is the ideal guide both for newcomers to the specialty and for those more advanced in their studies. With beautiful colour artwork throughout, Dermatology Lecture Notes includes a glossary of dermatological terms and provides an excellent balance between theory and clinical relevance --Book Jacket.

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Jay Liebowitz

Strategic intelligence (SI) has mostly been used in military settings, but its worth goes well beyond that limited role. It has become invaluable for improving any organization's strategic decision making process. The author of Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management recognizes synergies among component pieces of strategic intelligence, and demonstrates how executives can best use this internal and external information toward making better decisions.

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Peter Honebein

Customer education is a key element of your marketing mix before, during, and after the sale. It's a proven technique for stimulating growth, reducing costs, and enhancing customer satisfaction. If you're a marketer, trainer, or customer service professional, Strategies for Effective Customer Education is your guide for planning your company's customer education strategy.

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Jurgen Herbst

"For over two hundred years, legislators, educators, and public-minded citizens have debated ways of governing their country's public schools. In these debates the opportunity - or absence - of participating in the choice and the administration of schools has been an ever-present concern to parents. This new book from historian Jurgen Herbst reviews these debates and discusses such present-day school choice related issues as racial integration, ethnicity, social class, vouchers, charter, magnet, and private schools in the United States, the former German Democratic Republic, and the Federal Republic of Germany."--Jacket.