Getting past no

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Daniel Shapiro

""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"--

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Lynn Taylor

An indispensable guide to dealing with challenging, childish boss behavior and building a great career. Based on extensive interviews and research, Tame Your Terrible Office Tyrant™ helps employees understand their managers and how to cope with them when they are difficult and frustrating. It reveals the most common irritating boss behaviors, including childish and bullying antics. Most people simply endure the tirades, mood swings, and incessant questions of their tyrannical bosses, but this book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in their jobs. The key to success lies in dealing with a Terrible Office Tyrant (or TOT™) much like a parent deals with a troublesome toddler. From brats to little lost lambs, virtually every kind of boss is covered here. With true stories and time-tested solutions, this is the perfect guide for dealing with managers who slip into their Terrible Twos. These bosses may be distracted, whiny, fickle and moody, bullying and demanding, needy, stubborn, or just plain self-centered. Taylor takes employees behind all the bossy blustering, so that they can achieve their goals, and career excellence. Bosses will also benefit from this guide to gain insight on what not to do with their team. CEOs know instinctively that Terrible Office Tyrants (TOTs) wreak havoc in their companies, harming the bottom line. A special section helps them mitigate TOT behavior -- for a more productive workplace.

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Marc Hershon, Johathan Littman

Face it, whether your company has 10 employees or 10,000, you must grapple with people you can't stand in the office. Luckily Jonathan Littman and Marc Hershon have written I HATE PEOPLE!, a smart, counter-intuitive, and irreverent turn on the classic workplace self-help book that will show you how to identify the Ten Least Wanted--the people you hate--while revealing the strategies to neutralize them. Learn to fly right by the "Stop Sign" (nay-sayer) and rise above the pronouncements of the "Know-it-None." I HATE PEOPLE! will teach you how to carve out more time for yourself by becoming a "Soloist"--one of those bold individuals daring to work alone or collaborate with a handful of other talented people....while artfully deflecting the rest.

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Richard Denny

Succeed for Yourself is a practical, step-by-step guide to unlocking your potential for success and happiness. It focuses on a variety of areas, demonstrating how you can improve both your business and personal life on your own terms. In Succeed for Yourself, Richard Denny shows how you can transform your individual dream of success into reality. Crammed with common-sense advice and inspiring ideas, Succeed for Yourself will take you on a journey of self-discovery that will help you seize your self-belief, set goals and achieve them, overcome setbacks and rejection, become highly motivated and find happiness at home and at work.