by David Cottrell (2002)
Prologue - drivers and passengers; keep the main thing the main thing; escape from management land; the "do right" rule; hire tough; do less or work faster; buckets and dippers; enter the learning zone - Epilogue.
Toshiaki Tachibanaki
This work looks at the nature of Japanese firms, aiming to shed light on the reasons for promotion within firms, the distribution of power within companies, business management methods and the relationship between shareholders, executives and employees.
Charles Trevor-Roper
This guide shows managers how to overcome the special challenges of the hospitality, tourism and leisure sectors (e.g. workers on low wages), and apply the principles of business coaching to get the most out of their employees. It shows how to achieve excellent customer service, while also creating employee satisfaction.
Liz Wiseman, Lois Allen, Elise Foster
"Why do some leaders double their team's effectiveness, while others seem to drain the energy right out of the room? Using insights gained from more than 100 interviews with school leaders, this book pinpoints the five disciplines that define how Multipliers bring out the best across their schools. By practicing these disciplines, you'll learn how to: Attract top teachers to your school ; create an intense environment that demands people's best thinking ; drive sound decisions by constructing debate and decision-making forums ; give your team a sense of ownership for responsibilities and results"--Amazon.com.
John G Fisher
"Non-monetary incentives and recognition programs are an area of employee motivation that is often overlooked. Yet, a strategic focus on non-cash rewards, such as additional time off, "employee of the month" awards, achievement certificates or trophies, and celebratory meals, can generate significant return on investment in employee engagement, performance improvement, and financial results. Strategic Reward and Recognition brings together theory and practice to guide HR professionals, consultants, and senior leaders in developing a clear strategy in developing and implementing the most effective reward programs for their organizations. Author John Fisher provides good practice examples from all over the world, different sectors, and large and small organizations. "-- "Non-monetary incentives and recognition programmes are an area of employee motivation that is often overlooked. Yet, as Fisher's book reveals, a strategic focus on non-cash rewards can generate significant return on investment in terms of employee engagement, performance improvement and financial results. In the present economic context, with companies pushing to deliver more for less, it is a particularly pertinent issue. Strategic Reward and Recognition brings together theory and practice to guide HR professionals, consultants and senior leaders in developing the most effective programmes for their organizations. It features examples of good practice from all over the world, from different sectors and from both large and small organizations, providing coverage of digital as well as in-person schemes"--