PeopleShock
Tema Frank
Why people matter more than ever in the digital era and how businesses must transform themselves to improve customer experience using the 3P Profit Formula of Promise + People + Process = Profit.

by Judith Renner, Alexander Spencer (2012)
"Reconciliation after Terrorism brings together scholars from the hitherto disparate fields of terrorism and reconciliation studies, in order to examine whether reconciliation is a possible strategy for dealing with and ending a terrorist conflict. Although terrorist activities often play a role in situations of conflict and transition, terrorists are generally not taken into consideration as active participants by researchers and practitioners. In some cases, the terrorists turn into political actors during the reconciliation process and their past is not an issue anymore, as it was the case with the ANC in South Africa. This book examines the notion of reconciliation with terrorists from a theoretical and empirical perspective. The notion of engagement and reconciliation with terrorist groups is generally seen as problematic, if not impossible. This is somewhat surprising, given that the idea of societal reconciliation has become a common response to state terror-although not usually in situations of conflict with sub-state terrorist actors. Similar to state terror, sub-state terrorism is a sign of a deep societal rift which reconciliation measures may help to overcome. The text investigates the reconciliatory process further, raising the central questions: (a) what constitutes "reconciliation" as a process and an outcome; and (b) how can reconciliation be facilitated in a situation of social conflict. This book will be of much interest to students of terrorism studies, transitional justice, conflict resolution, peace and conflict studies and IR in general."--
Tema Frank
Why people matter more than ever in the digital era and how businesses must transform themselves to improve customer experience using the 3P Profit Formula of Promise + People + Process = Profit.
Zhang Jiwen, Cao Qujiang zhu bian
Ben shu shou ji le gong zi guan li xi tong, che jian tong ji xi tong, chang nei yun shu diao du ji guan li xi tong, dian chang ku fang wu zi guan li xin xi xi tong, ya gang fen chang sheng chan diao du guan li xin xi xi tong, mou chang jing ying guan li xin xi xi tong he jin, xiao, cun jue ce zhi chi xi tong, ling bu jian jian yan guan li xin xi xi tong deng 8 ge de kai fa an li.
H. Jerome Freiberg
"This edited volume, developed to address the need of educators looking for alternatives to the current paradigm of behaviorism, includes chapters by many of today's leaders in the classroom management, research and development fields. Coverage is designed to examine the philosophical underpinnings of behaviorism, and show why the change is needed. The authors provide a rationale for alternatives to behaviorism as a classroom management philosophy, and include models of best practices based on research findings as well as practice."--Jacket.
Clive Chappell ... [et al
"This examination of adult learning for change illustrates through diverse case studies and theoretical perspectives that personal change is inextricably linked to broader organisational and social change." "The authors explore how theorising education as a vehicle for self-change impacts on the practices of educators, learning specialists and others concerned with promoting learning for change." "This text will be of interest to students of education, sociology, cultural studies and change management as well as teachers and educators and professionals involved in lifelong learning or change management in any way."--Jacket.