Speaking as a leader

Sample

Gail T. Fairhurst

"This updated edition explores the basic components of the framing process including communication goals, mental models, context, priming for spontaneity, language use, and believability frames (for ethical communication). This new edition is organized to emphasize the skills, science, art ethics and the history of research on framing. The author offers a better understanding of the subject, a diagnostic instrument, current research on the unconscious learning process, dramatic examples of framing applications, updated examples throughout. It explores its current popularity of framing in media studies, decision making, and multi-party conflicts"--

Sample

Herta A. Murphy, Herbert W. Hildebrandt

This text now includes a prologue on the high-technology office of today and tomorrow, including international and intercultural examples. Over 400 business examples show how and how not to express ideas, and there are over 300 end-of-chapter exercises and problems, including detailed cases. There is a greatly enlarged chapter on global communications to show how international and intercultural communications affect business, and new boxed examples of written communication throughout the text. Coverage of new technology, employment-related communication topics, business reports, and oral communications has also been expanded.

Sample

Robert V. Keteyian

Do You Know What I Mean? -Discovering Your Personal Communication Style offers a dynamic and groundbreaking approach to successful interpersonal communication. The communication styles framework pioneered by Bob Keteyian is a practical and powerful tool for: couples seeking deeper understanding and connection; parents managing complex, challenging behaviors; executives aiming to improve leadership skills; management groups needing greater collaboration. This book takes you on a journey similar to what Bob offers in his consultations, workshops and training sessions. Part 1 defines the seven communication components, illuminated by numerous real life examples and offers rich communication tips in each chapter. Part 2, the workbook, helps you discover your own communication style and gives you the tools for effective communication, problem-solving, and relational harmony. Following the workbook is a special section on "Basic and Necessary Communication Skills" in a very user friendly format. Learning about communication styles opens a pathway to mutual understanding and respect for individual differences. The result is greater connection, clarity, and collaboration in all relationships.

Sample

Elizabeth A. Tuleja

"This text examines the basis for culture, reviewing the work of social scientists, cultural anthropologists, and global managers on this emerging topic. Definitions of culture, issues of cultural change and how cultures adapt are included, along with practical examples, case studies, and illustrations of how cultural issues are managed both domestically and internationally"--Page [xi].