Coaching for engagement

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Todd A. Conkright, MA, CPT

In order for your company to achieve its goals, you need the right people in the right places, motivated to achieve success. Once you have the right talent, they need something from you - consistent, inspired, and effective leadership. While this sounds like common knowledge, many businesses run below standards they once held high for themselves because of inconsistent leadership, lack of accountability, and poor customer service. Learn how to grow your business and ensure your employees are performing their best by: 1) Defining your staffing needs; 2) Knowing what metrics and results to measure; 3) Coaching for maximum performance; 4) Providing positive discipline.

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Sarah Wakefield

Discussing best practices for designing and facilitating software training, this Infoline offers great tips for motivating your learners, increasing interactivity during training, and creating high quality documentation that learners will use back on the job. --

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Anne Brockbank and Ian McGill

Definitions of the terms “coaching” and “mentoring” tend to be ambiguous and are often confusing for clients who need to assess the benefits of these activities. Facilitating Reflective Learning Through Mentoring and Coaching provides clarity by offering a theoretical framework presenting coaching and mentoring models together with examples of how they can be applied in practice. Robust theory is backed up by practical exercises, case studies, training workshop templates, learning partner handouts and tools for selecting prospective mentors. Important guidance is also given on sensitive areas such as the boundary between mentoring or coaching and therapy, and the need for codes of practice.

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Eugène Houde

Ce que les employés doivent faire pour "diriger efficacement" leur patron, tout en ne perdant pas de vue les objectifs de l'entreprise. L'auteur privilégie l'approche émotivo-rationnelle mise au point par Lucien Auger.