Facilitating reflective learning through mentoring and coaching

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Bob Hancox, Russell Hunter & Kristann Boudreau

"Could the secret to heightened engagement and increasing bottom line results begin with the quality of your conversations as a leader? This practical book is for busy managers who are looking for more effective ways to get work done through their team members. It's for managers who want to improve their direct reports' performance and ability to generate business results. It's for managers who want to help their people become engaged, focused and productive. It's for managers who realize that they spend most of their day communicating and want to create conversations that have a bigger impact."--Publisher description.

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Robert Maranto

"While many primers have appeared to help new political appointees adjust to life inside the Beltway, Beyond a Government of Strangers is the first book to focus on the men and women who stick around - the career executives and their own roles in the executive branch. Robert Maranto provides advice on how career leaders can improve tenuous relationships and overcome conflicts with political appointees, especially during presidential transitions. He offers a rare insider's perspective, with first-person accounts and quotations taken from interviews with scores of career executives. Included in the book are helpful strategies and invaluable details, such as "Ten Tips on Managing Your Political Boss" and examples of how careerists at different federal agencies handle the orientation of new appointees."--Jacket.

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Kathryn Kopinak

Sociologist Kathryn Kopinak here examines the maquiladora industry in Nogales, Sonora, and explores various questions concerning how it is changing with NAFTA and other attempts at regional integration. Focusing on the auto-parts industry, Kopinak observes that few maquiladoras have taken steps toward more sophisticated technology and innovative labor practices anticipated by the "second wave" hypothesis of modernization. She argues instead that the apparent advances have not benefited the overwhelming majority of Mexican employees by increasing their wages or involving them in the workplace. Women workers in particular are segmented at the bottom of the job ladder. Kopinak provides information on facilities in both Nogales and the town of Imuris to offer a balanced perspective on border and inland maquiladoras. . Desert Capitalism draws on interviews with workers about their daily lives in both their home and adopted communities and on interviews with Mexican and U.S. plant managers. Community surveys, newspaper advertisements, and government records are other important sources of data. Kopinak reviews and synthesizes literature published only in Spanish and utilizes creative quantitative statistical techniques. The book thus marks a significant study of people's lives that seeks to contribute to the understanding of ongoing continental economic reorganization, and it holds important lessons for scholars of economics, anthropology, political science, history, sociology, women's studies, and regional planning.

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Martin Yate

With over 400 questions you can use to interview candidates and obtain the most pertinent information, you'll be armed with the tools you need to insure that you are, indeed Hiring the Best. Employees are a company's number one asset. Yet poor hiring selection can sabotage productivity, morale and the bottom line. With Hiring the Best, 5th edition, managers and HR personnel can direct every interview their way, and obtain the information they need to take the best possible choice. This new edition includes: 400 questions to interview candidates A new section on electronic recruitment A revised resource section Updates on new laws and guidelines influencing hiring practices