by Todd A. Conkright, MA, CPT (2013)
In order for your company to achieve its goals, you need the right people in the right places, motivated to achieve success. Once you have the right talent, they need something from you - consistent, inspired, and effective leadership. While this sounds like common knowledge, many businesses run below standards they once held high for themselves because of inconsistent leadership, lack of accountability, and poor customer service. Learn how to grow your business and ensure your employees are performing their best by: 1) Defining your staffing needs; 2) Knowing what metrics and results to measure; 3) Coaching for maximum performance; 4) Providing positive discipline.
Sarah Wakefield
Discussing best practices for designing and facilitating software training, this Infoline offers great tips for motivating your learners, increasing interactivity during training, and creating high quality documentation that learners will use back on the job. --
Mick Marchington ... [et al
"This major new book examines the way in which employment is managed across organizational boundaries. It analyses how public-private partnerships, franchises, agencies, and other forms of inter-firm contractual relations impact on work and employment and the experiences of those working in these increasingly significant forms of organization. Drawing upon research undertaken in eight separate networks comprising over 50 organizations it explores the fragmenting effects of contemporary changes in the organization of work and employment relationships." "The findings of this book raise questions about the governance of such complex organizational forms, the appropriateness of current institutions for addressing this complexity, and the challenge of harnessing employee commitment in circumstances where human resource practices are shaped by organizations other than the legal employer." "Fragmenting Work will be vital reading for all those wishing to understand the contemporary realities of work and employment."--Jacket.
Robert Maranto
"While many primers have appeared to help new political appointees adjust to life inside the Beltway, Beyond a Government of Strangers is the first book to focus on the men and women who stick around - the career executives and their own roles in the executive branch. Robert Maranto provides advice on how career leaders can improve tenuous relationships and overcome conflicts with political appointees, especially during presidential transitions. He offers a rare insider's perspective, with first-person accounts and quotations taken from interviews with scores of career executives. Included in the book are helpful strategies and invaluable details, such as "Ten Tips on Managing Your Political Boss" and examples of how careerists at different federal agencies handle the orientation of new appointees."--Jacket.
Bob Hancox, Russell Hunter & Kristann Boudreau
"Could the secret to heightened engagement and increasing bottom line results begin with the quality of your conversations as a leader? This practical book is for busy managers who are looking for more effective ways to get work done through their team members. It's for managers who want to improve their direct reports' performance and ability to generate business results. It's for managers who want to help their people become engaged, focused and productive. It's for managers who realize that they spend most of their day communicating and want to create conversations that have a bigger impact."--Publisher description.