Effective organisational communication

Sample

Herta A. Murphy, Herbert W. Hildebrandt

This text now includes a prologue on the high-technology office of today and tomorrow, including international and intercultural examples. Over 400 business examples show how and how not to express ideas, and there are over 300 end-of-chapter exercises and problems, including detailed cases. There is a greatly enlarged chapter on global communications to show how international and intercultural communications affect business, and new boxed examples of written communication throughout the text. Coverage of new technology, employment-related communication topics, business reports, and oral communications has also been expanded.

Sample

Brenda Robinson & Harley Robinson

"Writing for the world of work is a communication skill not a writing skill. Writing at work today is our way of communicating - we email more than we converse. Our writing now "speaks" for us. Technology has not changed the need for effective writing skills at work. Indeed, there may actually be an increased demand for good writers as we embrace the world of emails, electronic reporting, instant messaging and ..."--Cover.

Sample

Clarice Pennebaker Brantley, Michele Goulet Miller

[This book] promotes the Communication-by-Objectives (CBO) approach.... The text-workbook guides you in preparing successful written and spoken messages. -Pref.

Sample

Judith Humphrey

Make every communication count--with a simple, four-step speaking model. Whether it's among colleagues at lunch or an audience of a thousand, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well--in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. Speaking as a Leader: Shows how to structure your thoughts and message in any situation using a four-step model; Offers tips on listening effectively, in three dimensions; Details why you are the best visual and how to avoid "Death by PowerPoint"; Offers guidance on taking the "numb" out of numbers; Includes tips on moving from subject to message; With Speaking as a Leader, you'll learn to tap into your innate leadership skills at every occasion--whether small or large--and earn the sort of respect that creates devoted friends and passionate supporters -- Publisher's description.