Managerial competence within the hospitality and tourism service industries

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Cassie Parks

"Some people would say starting their own business from scratch and building it up to a comfortable income is the hardest part. However, many realize that doubling their business is the bigger task and often wonder how they can accomplish this while still enjoying their life. After all, there are only 24 hours in a day! When business owners already feel too busy to find and serve more clients, it can seem impossible to double their business without duplicating themselves. Even after coming up with numerous options, and getting opinions from others, sometimes nothing seems to feel good because every solution requires more of their time and energy that is currently at a premium. In Double your business, entrpreneurs will find the path to doubling their business without doubling their hours"--Page [4] of cover.

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Christopher L. Martin, Roland E. Kidwell, Jr

The questions and answers in [this book] originated in 1994 as a monthly newspaper column entitled Management Matters, which continues to be published six years and over 100 questions later.... The questions in this book reflect concerns ... from practitioners, business owners, managers, and employees. They also reflect trends ... in the rapidly changing HRM environment, particularly in strategic and global human resource management. Each question in this book is listed alphabetically by a guide word or phrase that indicates the major issue. The question pages include key words and concepts, discussion points, and a suggested reference. [This book] is designed as a supplemental text in an introductory human resource management course or graduate HRM seminar. [The authors] have used the questions in the book to help [their] undergraduate and graduate students focus on practical applications of theoretical approaches to HRM, which are the standard elements of a general text. -Pref

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John R. Walker

"This new Fourth Edition offers an overview of the hospital industry. Written in an engaging style, this student-friendly text will give you an excellent foundation for further studies about the hospitality industry. A wide range of features are designed to make it easier to learn about this industry."--Jacket.

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Michael Stankosky

"In Creating The Discipline of Knowledge Management, Dr. Michael Stankosky, founder of the first doctoral program in knowledge management, sets out to provide a rationale and solid research basis for establishing Knowledge Management as an academic discipline. While it is widely known that knowledge is the driver of our knowledge economy, Knowledge Management does not yet have the legitimacy that only rigorous academic research can provide. This book lays out the argument for KM as a separate academic discipline, with its own body of knowledge (theoretical constructs), guiding principles, and professional society."--BOOK JACKET