Shaping school culture

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Lynn G. Beck, Joseph Murphy

"In Ethics in Educational Leadership Programs, Lynn Beck and Joseph Murphy examine the educational administration programs of 42 universities regarding their policies on ethical concerns for administrators." "The authors open with a discussion of the different philosophies of moral leadership, followed by a historical overview of research and of the ebb and flow of past interest in ethics in administration. Beck and Murphy then select 13 of the 42 universities and present an in-depth evaluation of their survey findings, describing and comparing the goals and objectives, themes, activities, and philosophies of the courses taught." "Ethics in Educational Leadership Programs is a unique book that argues resolutely for inquiry and for the acceptance of scientific approaches to the study of ethical issues in educational administration."--BOOK JACKET.

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Richard Lee Colvin

"Between 1998, when Alan Bersin became superintendent of the San Diego school system, and 2005, when he left that post, San Diego undertook a sustained and notably ambitious effort to reform its public school system. Bersin's efforts were controversial from the start, both within San Diego and throughout the United States. Yet everyone agreed that the San Diego story was an immensely important one--and that it was a harbinger of reform efforts to come throughout the United States. As an early and ambitious instance of the types of reforms that by now have been implemented in city schools across the nation, San Diego has received scattered attention within the scholarly and policy worlds. Yet till now there has been no comprehensive account of Bersin's tenure and the reforms he undertook during those seven stormy years. Tilting at Windmills fills that gap. A book that draws equally on Richard Lee Colvin's deep acquaintance with contemporary education reform and the unique circumstances of the San Diego experience, Tilting at Windmills is a penetrating and invaluable account of Bersin's contentious superintendency. At the heart of Colvin's researches are years of interviews with Bersin, who granted Colvin unprecedented insight into his experiences and thoughts about the reforms he initiated. The result is a detailed and nuanced narrative of the reform process in San Diego and its relationship to comparable school reform efforts throughout the country. The definitive account of the San Diego story, Tilting at Windmills is also a crucial contribution to our more general understanding of the education reforms that have swept the nation during the past fifteen years."--Back cover of book.

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Hesh Kestin

With the idea of writing a magazine article on what had to be the business world's longest-running lucky streak, I came to CA for a week. I stayed the better part of a year. What I found was a company so revolutionary that it had put aside the dusty principles of American business totalitarianism and laughed off all the new panaceas. CA's formula was so simple it seemed ridiculous ... the perpetual elasticity of such relentless self-renewal that even those within CA were too busily involved in it to be aware of what it was. "It's just good people," Charles Wang told me. I though he was being disingenuous. He wasn't. It is. They are. And this is the story of how they got that way.

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Joel E. Ross

"Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are:A new chapter on the emerging Theory of ConstraintsExpanded treatment of Process ManagementEleven new readingsTen new casesChapter examples of TQM at 12 Baldrige winning organizationsEnd of chapter recommendations for further readingRevised and updated textual materialThe Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations."--Provided by publisher