Strategies for interpreting qualitative data

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Francis Joseph Aguilar

"Since this comprehensive overview of general management was published, the business world has witnessed major changes: an accelerated drive toward global business operations among leading North American, Western European, and Pacific Rim firms, a proliferation of new strategic alliances, the continuing revolution in information and communications technologies, the diminished role of junk bonds, and a newfound emphasis on business ethics and corporate governance have all meant dramatic readjustment in the corporate world. The second edition of General Managers in Action addresses these changes and offers a wealth of new materials and choice case studies developed at the Harvard Business School focusing on industry and competitive analysis and the job of the general manager. Three new chapters discuss the growing need for general managers to strive for world-class competitive advantage in global business activities, the major concerns general managers face in deciding how to ensure sound financial policies and structure in the context of the firm's overall corporate strategy, and the often conflicting interests and responsibilities of general managers and boards of directors for U.S. publicly-owned corporations as they face large and sometimes unexpected changes in public expectations. Other chapters have been expanded to provide more extensive coverage of ethics, strategic alliances, Europe 1992, company capabilities and value chain analysis, and the management of change. An ideal text for management seminars and MBA courses, the second edition of General Managers in Action is also an invaluable reference for executives and for anyone who needs to understand general management and the challenges that top executives face."--BOOK JACKET.

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Hesh Kestin

With the idea of writing a magazine article on what had to be the business world's longest-running lucky streak, I came to CA for a week. I stayed the better part of a year. What I found was a company so revolutionary that it had put aside the dusty principles of American business totalitarianism and laughed off all the new panaceas. CA's formula was so simple it seemed ridiculous ... the perpetual elasticity of such relentless self-renewal that even those within CA were too busily involved in it to be aware of what it was. "It's just good people," Charles Wang told me. I though he was being disingenuous. He wasn't. It is. They are. And this is the story of how they got that way.

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Jay Liebowitz

Strategic intelligence (SI) has mostly been used in military settings, but its worth goes well beyond that limited role. It has become invaluable for improving any organization's strategic decision making process. The author of Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management recognizes synergies among component pieces of strategic intelligence, and demonstrates how executives can best use this internal and external information toward making better decisions.

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Michael Stankosky

"In Creating The Discipline of Knowledge Management, Dr. Michael Stankosky, founder of the first doctoral program in knowledge management, sets out to provide a rationale and solid research basis for establishing Knowledge Management as an academic discipline. While it is widely known that knowledge is the driver of our knowledge economy, Knowledge Management does not yet have the legitimacy that only rigorous academic research can provide. This book lays out the argument for KM as a separate academic discipline, with its own body of knowledge (theoretical constructs), guiding principles, and professional society."--BOOK JACKET